Returns & Exchanges
At GoldUnion UK, we want you to be completely satisfied with your purchase. If you are not entirely happy, we offer a straightforward 30-day return policy for all items in their original, unused condition.
Initiate Your Return
Log into your GoldUnion UK account or use our guest portal to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags and protective seals are intact, and include your printed return slip inside.
Ship the Item
Affix the provided prepaid shipping label to the outside of your parcel and drop it off at any authorized courier location across the UK.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing